Careers

Current Positions





EVENT SALES MANAGER

Title: Event Sales Manager
Reporting to: Director of Event Services
Commitment: 30-40 hrs/wk

 

Oakstop is a social enterprise that uses commercial real estate as a platform for economic development and community empowerment by providing workspace, meeting/event space, and creative space for entrepreneurs, artists, and communities of color.

We are experiencing significant and rapid growth and seek an Event Sales Manager to facilitate our various event needs across multiple event venues. Working closely with our Director of Event Services, Bookings Team, the Event Sales Manager will play an integral role in the success of corporate and cultural events, assist with the preparation and execution of each event/meeting as requested by the client during each assigned shift while also providing stellar customer service. The Event Sales Manager will be responsible for managing a team of event sales staff to carry out a variety of sales and support functions. The Event Sales Manager will also need to be knowledgeable about Oakstop as a business & be able to promote our available services and spaces to other guests and clients during events.

The ideal candidate has experience working in either event planning, event management, or general customer service positions. They will be comfortable meeting a broad range of people and being a proactive team player in a fast-paced, often stressful, environment. A personal relationship with Oakland is appreciated, as our work is deeply rooted in the community.

Responsibilities
● Provide superior customer service to our internal and external customers at all times, including telephone and email correspondence
● Enthusiastically engage guests to answer any questions or concerns they may have
● Regularly check on guests in standard intervals to ensure their full comfort and satisfaction
● Quickly and quietly solve any logistical, technical, and/or resource issues that may occur
● Organize all sales folders
● Schedule for all event sales staff members
● Increase productivity and production quality of Oakstop events by anticipating client needs
● Ensure Event Agreement Terms and policies and procedures are being followed
● Monitor the building and rental space(s) to uphold Oakstop’s security and safety standards
● Create positive experiences that encourage customers to choose Oakstop for their next event

Minimum Qualifications
● High School Diploma or equivalent required
● Must be able to work evenings, weekends, or even weekday business hours as needed
● Able to engage an existing personal or professional network around Oakstop’s offerings
● Must have friendly disposition and be comfortable interacting with customers of all kinds
● Experience with conflict resolution strategies and an ability to diffuse client frustration
● Excellent communication skills; in-person, over the phone, and via formal emails
● Computer proficiency and an ability to navigate email, google docs, and calendaring platforms
● Ability to lift 50 pounds, walk at least a half mile between downtown Oakland locations
● Familiar with audio/visual equipment (projectors, audio mixers/cables, microphones) preferred
● Ability to work in a variety of environments including but not limited to heights, elevators, darkened corridors, around crowds, loud noise, flashing lights, etc.
● Ordinary business hours, 9:00 am to 5:00 pm on weekdays, Monday to Friday

Additional Considerations
● Relationship with Oakland and the Oakland community
● Background in arts, digital media, or other creative professions
● Language fluencies in addition to English
● Experience with music, theater, or performance environments
● Experience with social enterprises and small startups
● Experience with standard sales softwares and techniques, including Liquidspace, Gather, and Peerspace.
● Interest in potentially pursuing future positions at Oakstop

Oakstop is committed to our community and hires accordingly. We welcome applicants from all backgrounds.



EVENT SALES REPRESENTATIVE

Title: Event Sales Representative
Reporting to: Event Sales Manager
Commitment: 30-40 hrs/wk

 

Oakstop is a social enterprise that uses commercial real estate as a platform for economic development and community empowerment by providing workspace, meeting/event space, and creative space for entrepreneurs, artists, and communities of color.

We are experiencing significant and rapid growth and seek an Event Sales Representative to facilitate our various event needs across multiple event venues. Working closely with our Event Sales Manager, Bookings Team, the Event Sales Representative will play an integral role in the success of corporate and cultural events, assist with the preparation and execution of each event/meeting as requested by the client during each assigned shift, while also providing stellar customer service. The Event Sales Representative will field incoming leads, schedule bookings, communicate follow up activities to staff, and execute sales strategies to acquire new customers or clients. The Event Sales Representative will also need to be knowledgeable about Oakstop as a business & be able to promote our available services and spaces to other guests and clients during events.

The ideal candidate has experience working in either client relationship, event planning, event management, or general customer service positions. They will be comfortable meeting a broad range of people and being a proactive team player in a fast-paced, often stressful, environment. A personal relationship with Oakland is appreciated, as our work is deeply rooted in the community.

Responsibilities
● Provide superior customer service to our internal and external customers at all times, including telephone and email correspondence
● Enthusiastically engage guests to answer any questions or concerns they may have
● Regularly check on guests in standard intervals to ensure their full comfort and satisfaction
● Decrease lead response time and improve rates of retention using protocols
● Provide functional, seamless and efficient bookings operations by leveraging email, text and booking/schedule documentation to facilitate clear communication and close attention to all of the details and logistics for each confirmed event and/or meeting
● Increase productivity and production quality of Oakstop events by anticipating client needs
● Create positive experiences that encourage customers to choose Oakstop for their next event

Minimum Qualifications
● High School Diploma or equivalent required
● Must be able to work evenings, weekends, or even weekday business hours as needed
● Able to engage an existing personal or professional network around Oakstop’s offerings
● Must have friendly disposition and be comfortable interacting with customers of all kinds
● Experience with conflict resolution strategies and an ability to diffuse client frustration
● Excellent communication skills; in-person, over the phone, and via formal emails
● Computer proficiency and an ability to navigate email, google docs, and calendaring platforms
● Ability to lift 50 pounds, walk at least a half mile between downtown Oakland locations
● Familiar with audio/visual equipment (projectors, audio mixers/cables, microphones) preferred
● Ability to work in a variety of environments including but not limited to heights, elevators, darkened corridors, around crowds, loud noise, flashing lights, etc.
● Ordinary business hours, 9:00 am to 5:00 pm on weekdays, Monday to Friday

Additional Considerations
● Relationship with Oakland and the Oakland community
● Background in arts, digital media, or other creative professions
● Language fluencies in addition to English
● Experience with music, theater, or performance environments
● Experience with social enterprises and small startups
● Experience with standard sales softwares and techniques, including Liquidspace, Gather, and Peerspace.
● Interest in potentially pursuing future positions at Oakstop

Oakstop is committed to our community and hires accordingly. We welcome applicants from all backgrounds.



EVENT MANAGER

Title: Event Manager
Reporting to: Director of Event Services
Commitment: 30-40 hrs/wk

 

Oakstop is a social enterprise that uses commercial real estate as a platform for economic development and community empowerment by providing workspace, meeting/event space, and creative space for entrepreneurs, artists, and communities of color.

We are experiencing significant and rapid growth and seek an Event Manager to facilitate our various event needs across multiple event venues. Working closely with our Director of Event Services, Bookings Team, the Event Manager will play an integral role in the success of corporate and cultural events, assist with the preparation and execution of each event/meeting as requested by the client during each assigned shift while also providing stellar customer service. The Event Manager will be responsible for managing a team of event support staff to carry out a variety of support functions. The Event Manager will also need to be knowledgeable about Oakstop as a business & be able to promote our available services and spaces to other guests and clients during events.

The ideal candidate has experience working in either event planning, event management, or general customer service positions. They will be comfortable meeting a broad range of people and being a proactive team player in a fast-paced, often stressful, environment. A personal relationship with Oakland is appreciated, as our work is deeply rooted in the community.

Responsibilities
● Provide superior customer service to our internal and external customers at all times, including telephone and email correspondence
● Allow guests access to the building via intercoms or direct greeting at the building entrance
● Manage Setup/Reset/Clean-up for each event/meeting per the confirmed Agreements
● Enthusiastically engage guests to answer any questions or concerns they may have
● Conduct walkthrough of event logistics and venue, including finishing touches and day-of planning
● Regularly check on guests in standard intervals to ensure their full comfort and satisfaction
● Quickly and quietly solve any logistical, technical, and/or resource issues that may occur
● Improve internal communication by documenting night/weekend activity for daytime staff
● Conduct meeting for all event staff and manage activities on day-of event
● Increase productivity and production quality of Oakstop events by anticipating client needs
● Ensure Event Agreement Terms and policies and procedures are being followed
● Monitor the building and rental space(s) to uphold Oakstop’s security and safety standards
● Conduct deposit refund assessments, noting condition, damages, overages after each event
● Create positive experiences that encourage customers to choose Oakstop for their next event

Minimum Qualifications
● High School Diploma or equivalent required
● Must be able to work evenings, weekends, or even weekday business hours as needed
● Able to engage an existing personal or professional network around Oakstop’s offerings
● Must have friendly disposition and be comfortable interacting with customers of all kinds
● Experience with conflict resolution strategies and an ability to diffuse client frustration
● Excellent communication skills; in-person, over the phone, and via formal emails
● Computer proficiency and an ability to navigate email, google docs, and calendaring platforms
● Ability to lift 50 pounds, walk at least a half mile between downtown Oakland locations
● Familiar with audio/visual equipment (projectors, audio mixers/cables, microphones) preferred
● Ability to work in a variety of environments including but not limited to heights, elevators, darkened corridors, around crowds, loud noise, flashing lights, etc.
● Flexible Schedule

Additional Considerations
● Relationship with Oakland and the Oakland community
● Background in arts, digital media, or other creative professions
● Language fluencies in addition to English
● Experience with music, theater, or performance environments
● Experience with social enterprises and small startups
● Interest in potentially pursuing future positions at Oakstop

Oakstop is committed to our community and hires accordingly. We welcome applicants from all backgrounds.



FACILITIES MANAGER

Title: Facilities Manager
Reporting to: Chief Operating Officer
Commitment: 30-40 hrs/wk

 

Oakstop is a social enterprise that uses commercial real estate as a platform for economic development and community empowerment by providing workspace, meeting/event space, and creative space for entrepreneurs, artists, and communities of color.

We are experiencing significant and rapid growth and seek a Facilities Manager to make sure systems of built environment, venues, equipment, and facilities work harmoniously. Working closely with our Chief Operating Officer, the Facilities Manager will play an integral role in making the Oakstop locations safe, comfortable, productive, and sustainable. The Facilities Manager will be responsible for managing a team of support staff to carry out a variety of support functions, which maintain and upkeep the organization’s buildings and physical property to meet legal requirements and healthy and safety standards.

The ideal candidate has experience working in either facilities management, custodial services, information technology management, or security positions. They will be comfortable meeting a broad range of people and being a proactive team player in a fast-paced, often stressful, environment. A personal relationship with Oakland is appreciated, as our work is deeply rooted in the community.

Responsibilities
● Manage a support request reporting (facilities help ticket) system to improve operational efficiency
● Provide superior support-based customer service to staff and visitors at all times, including telephone and email correspondence
● Ensure that buildings, venues, workspaces, and equipment are safe and functional
● Negotiate contracts with vendors and other service providers in support of operations of buildings, venues, workspaces, technology, and equipment
● Inspect facilities, regularly, to meet legal requirements and safety and health standards
● Collaborate with curating service provider to coordinate renovations and updates
● Maintain regular cleaning program and system for all facilities and venues (including, superior cleanliness standards at common and high traffic areas within the facilities)
● Manage risks to facilities and personnel (including, environmental impact, natural disasters, weather impact, long-term cost management)
● Perform routine maintenance on facilities and making repairs as needed
● Ensure proper security measures (including, collaborating with security system vendors or team of security professionals for both event occasions and regular operations)
● Leverage security tooling, protocols, and processes
● Collaborate with external land or building owners for facilities’ needs (including, negotiation regarding utilities charges, chargeback, tracking)
● Create positive experiences that encourage customers to choose Oakstop for their next workspace or event


Minimum Qualifications
● High School Diploma or equivalent required
● Must be able to work evenings, weekends, or even weekday business hours as needed
● Must have friendly disposition and be comfortable interacting with staff and customers of all kinds
● Experience with conflict resolution strategies and an ability to diffuse frustration
● Excellent communication skills; in-person, over the phone, and via formal emails
● Computer proficiency and an ability to navigate email, google docs, calendaring platforms, and vendor tools
● Ability to lift 50 pounds, walk at least a half mile between downtown Oakland locations
● Familiar with audio/visual equipment (projectors, audio mixers/cables, microphones) preferred
● Ability to work in a variety of environments including but not limited to heights, elevators, darkened corridors, around crowds, loud noise, flashing lights, etc.
● Flexible schedule


Additional Considerations
● Relationship with Oakland and the Oakland community
● Background in arts or other creative professions
● Language fluencies in addition to English
● Experience with music, theater, or performance environments ● Experience with social enterprises and small startups ● Interest in potentially pursuing future positions at Oakstop

Oakstop is committed to our community and hires accordingly. We welcome applicants from all backgrounds.



COMMUNITY MANAGER

Title: Community Manager
Reporting to: Office Manager
Commitment: 30-40 hrs/wk

 

Oakstop is a social enterprise that uses commercial real estate as a platform for economic development and community empowerment by providing workspace, meeting/event space, and creative space for entrepreneurs, artists, and communities of color.

We are experiencing significant and rapid growth and seek a Community Manager to support our progress through this time and beyond. Working closely with our Member Services Team, the Community Manager will play an integral role in the success of the shared space business model, contributing to the day to day activities within the coworking space and ensuring that the overall shared space environment remains functional and conducive to professional success. The Community Manager will also be responsible for reception functions and conducting tours of the space and facilitating sales of coworking memberships and meeting space.

The ideal candidate has experience working in coworking spaces, corporate offices, or customer service roles. They will be comfortable meeting a broad range of people on a daily basis and being an active contributor and team player in a fast-paced environment. A personal relationship with Oakland is appreciated, as our work is deeply rooted in the community.

Responsibilities
● Work closely with the Office Manager and Director of Member Services as a primary interface with current members, guests, and prospective clients
● Maintain a shared working environment that is warm, equitable and inclusive
● Facilitate office operations, including member/meeting support, office supplies, kitchen, etc
● Regularly contribute to the organization and maintenance of office resources for members
● Fulfill the reception function inclusive of answering phones, receiving guests, leading tours
● Provide excellent customer service to all members, meeting guests, and prospective clients
● Opening and/or closing the coworking space at the start and end of regular business hours
● Receiving and sorting mail for mail service members; providing notification of mail/packages
● Upholding a high functioning office inclusive of restocking supplies, making coffee, cleaning

Minimum Qualifications
● Office management, receptionist, or customer service experience in an office environment
● Outgoing personality; comfortable talking with a broad range of people throughout the day with a strong balance toward executing daily responsibilities and upholding professionalism.
● Experience with a diversity of professional/cultural backgrounds; a versatile people person
● Excellent communication skills; in-person, over the phone, and via formal emails
● Basic knowledge of G Suite, spreadsheets, and calendaring
● Ability to lift 50 pounds, walk at least a half mile between downtown Oakland locations
● Able to work occasional evening and weekend hours as needed
● Able to engage an existing personal or professional network around Oakstop’s offerings

Additional Considerations
● Relationship with Oakland and the Oakland community
● Background in arts or other creative professions
● Language fluencies in addition to English
● Existing relationships with other local artists or community organizations
● Experience with social enterprises and small startups

Oakstop is committed to our community and hires accordingly. We welcome applicants from all backgrounds.



EVENT SUPPORT STAFF

Title: Event Support Staff
Reporting to: Director of Event Services
Commitment: Part-Time / As-Needed

 

Oakstop is a social enterprise that uses commercial real estate as a platform for economic development and community empowerment by providing workspace, meeting/event space, and creative space for entrepreneurs, artists, and communities of color.

We are experiencing significant and rapid growth and seek an Event Support Staff to facilitate our various event needs across multiple event venues. Working closely with our Bookings Team, the Event Support Staff will play an integral role in the success of corporate and cultural events, assist with the preparation and execution of each event/meeting as requested by the client during each assigned shift while also providing stellar customer service. The Event Support Staff will also need to be knowledgeable about Oakstop as a business & be able to promote our available services and spaces to other guests and clients during events.

The ideal candidate has experience working in either event planning, event management, or general customer service positions. They will be comfortable meeting a broad range of people and being a proactive team player in a fast-paced, often stressful, environment. A personal relationship with Oakland is appreciated, as our work is deeply rooted in the community.

Responsibilities
● Provide superior customer service to our internal and external customers at all times
● Allow guests access to the building via intercoms or direct greeting at the building entrance
● Complete Setup/Reset/Clean-up for each event/meeting per the confirmed Agreements
● Enthusiastically engage guests to answer any questions or concerns they may have
● Regularly check on guests in standard intervals to ensure their full comfort and satisfaction
● Quickly and quietly solve any logistical, technical, and/or resource issues that may occur
● Improve internal communication by documenting night/weekend activity for daytime staff
● Increase productivity and production quality of Oakstop events by anticipating client needs
● Ensure Event Agreement Terms and policies and procedures are being followed
● Monitor the building and rental space(s) to uphold Oakstop’s security and safety standards
● Conduct deposit refund assessments, noting condition, damages, overages after each event
● Create positive experiences that encourage customers to choose Oakstop for their next event

Minimum Qualifications
● High School Diploma or equivalent required
● Must be able to work evenings, weekends, or even weekday business hours as needed
● Must have friendly disposition and be comfortable interacting with customers of all kinds
● Experience with conflict resolution strategies and an ability to diffuse client frustration
● Excellent communication skills; in-person, over the phone, and via formal emails
● Computer proficiency and an ability to navigate email, google docs, and calendaring platforms
● Ability to lift 50 pounds, walk at least a half mile between downtown Oakland locations
● Familiar with audio/visual equipment (projectors, audio mixers/cables, microphones) preferred
● Ability to work in a variety of environments including but not limited to heights, elevators, darkened corridors, around crowds, loud noise, flashing lights, etc.

Additional Considerations
● Relationship with Oakland and the Oakland community
● Background in arts, digital media, or other creative professions
● Language fluencies in addition to English
● Experience with music, theater, or performance environments
● Experience with social enterprises and small startups
● Interest in potentially pursuing future positions at Oakstop

Oakstop is committed to our community and hires accordingly. We welcome applicants from all backgrounds.


Oakstop

OakstopΒ is a social enterprise that uses commercial real estate as a platform for economic development and community empowerment by providing workspace, meeting/event space, and creative space to entrepreneurs and communities of color.Β 

OAKSTOP LOCATIONS
BROADWAY
1-510-698-9370
Mon-Fri: 9am - 6pm
Sat-Sun: By Appointment
BROADWAY
510-698-9370
Mon-Fri: 9am - 6pm
Sat-Sun: By Appointment
Β 
TELEGRAPH
1-510-698-9370
Mon-Fri: By Appointment
Sat-Sun: By Appointment
14TH ST
510-698-9370
Mon-Fri: By Appointment
Sat-Sun: By Appointment
Β 
California Ballroom
510-698-9370
Mon-Fri: By Appointment
Sat-Sun: By Appointment
RICHMOND BART
510-698-9370
Mon-Fri: By Appointment
Sat-Sun: By Appointment