Current Positions

Oakstop is a social enterprise that uses commercial real estate as a platform for economic development and community empowerment by providing workspace, meeting/event space, and creative space for entrepreneurs, artists, and communities of color.

We are looking for an experienced Event Production Supervisor to organize and oversee the day-to-day production operations of the Event Production Team. You will be ultimately responsible for the smooth running of the requirements of corporate and cultural events here at Oakstop. We expect you to have deep know-how in production and/or event management procedures. The ability to direct personnel (ie. Oasktop’s Event Manager) toward maximum performance will set you apart as a leader. Decision-making and problem-solving will take up a great part of your day. If you are up to it, we’d like to talk to you. The goal is to ensure efficiency, attention to detail, and exceptional communication that meets client requirements and overall Oakstop standards/procedures.

The ideal candidate has experience working in either event planning, event management, or general team and personnel management positions. They will be comfortable meeting a broad range of people and being a proactive team player in a fast-paced, often stressful, environment. A personal relationship with Oakland is appreciated, as our work is deeply rooted in the community.

Responsibilities
● Liaise with the Oakstop Event Operations Team and Oakstop Senior Team Members to formulate tasks, procedures, training, and protocol to ensure the full of event requirements.
● Organize daily event production workflows to meet specifications and deadlines
● Monitor event production workflows to prevent and resolve issues
● Supervise and evaluate the performance of event production personnel
● Manage equipment inventories and determine the necessary resources for optimizing production workflows
● Submit reports for equipment and facilities repairs/maintenance
● Ensure that the event production team’s performance meets quality standards for clients
● Enforce health and safety precautions for production staff and event clients/guests
● Report team needs and operational concerns to upper management
● Performing hands-on event production tasks in accordance with standard protocols

Experience
● 2-4 years of proven experience working as an event manager/coordinator, production manager
● 2-4 years of proven experience managing teams and personel
● Deep knowledge of event production and management
● Understanding of quality standards for corporate events, cultural events, and personal events
● Knowledge of performance management and evaluation practices
● Understanding of a broad range of audio/visual equipment, inclusive of troubleshooting ability
● Proficient in Google Workspace, Asana, and knowledge of Tripleseat is a plus
● Outstanding written and verbal communication skills (with internal staff and external clients)
● Excellent organizational and leadership skills
● Superior critical thinking, attention to detail, and decision-making skills


Minimum Qualifications
● High School Diploma or equivalent required, bachelors degree or higher is a plus
● Must be able to work evenings, weekends, or even weekday business hours as needed
● Able to engage an existing personal or professional network around Oakstop’s offerings
● Must have friendly disposition and be comfortable interacting with customers of all kinds
● Experience with conflict resolution strategies and an ability to diffuse client frustration
● Excellent communication skills; in-person, over the phone, and via formal emails
● Computer savvy and an ability to seamlessly navigate email, google docs, and calendaring platforms
● Ability to lift 50 pounds, walk at least a half mile between downtown Oakland locations
● Familiar with audio/visual equipment (projectors, audio mixers/cables, microphones) preferred
● Ability to work in a variety of environments including but not limited to heights, elevators, darkened corridors, around crowds, loud noise, flashing lights, etc.
● Flexible schedule

Additional Considerations
● Relationship with Oakland and the Oakland community
● Background in arts, digital media, or other creative professions
● Language fluencies in addition to English
● Experience with music, theater, or performance environments
● Experience with social enterprises and small startups
● Experience with standard sales softwares and techniques, including Liquidspace, Gather, and Peerspace.
● Interest in potentially pursuing future positions at Oakstop

Oakstop is committed to our community and hires accordingly. We welcome applicants from all backgrounds.

Oakstop is a social enterprise that uses commercial real estate as a platform for economic development and community empowerment by providing workspace, meeting/event space, and creative space for entrepreneurs, artists, and communities of color.

We are experiencing significant and rapid growth and seek an Event Sales Manager to facilitate our various event needs across multiple event venues. Working closely with our Director of Event Services, Bookings Team, the Event Sales Manager will play an integral role in the success of corporate and cultural events, assist with the preparation and execution of each event/meeting as requested by the client during each assigned shift while also providing stellar customer service. The Event Sales Manager will be responsible for managing a team of event sales staff to carry out a variety of sales and support functions. The Event Sales Manager will also need to be knowledgeable about Oakstop as a business & be able to promote our available services and spaces to other guests and clients during events.

The ideal candidate has experience working in either event planning, event management, or general customer service positions. They will be comfortable meeting a broad range of people and being a proactive team player in a fast-paced, often stressful, environment. A personal relationship with Oakland is appreciated, as our work is deeply rooted in the community.

Responsibilities
● Provide superior customer service to our internal and external customers at all times, including telephone and email correspondence
● Enthusiastically engage guests to answer any questions or concerns they may have
● Regularly check on guests in standard intervals to ensure their full comfort and satisfaction
● Quickly and quietly solve any logistical, technical, and/or resource issues that may occur
● Organize all sales folders
● Schedule for all event sales staff members
● Increase productivity and production quality of Oakstop events by anticipating client needs
● Ensure Event Agreement Terms and policies and procedures are being followed
● Monitor the building and rental space(s) to uphold Oakstop’s security and safety standards
● Create positive experiences that encourage customers to choose Oakstop for their next event

Minimum Qualifications
● High School Diploma or equivalent required
● Must be able to work evenings, weekends, or even weekday business hours as needed
● Able to engage an existing personal or professional network around Oakstop’s offerings
● Must have friendly disposition and be comfortable interacting with customers of all kinds
● Experience with conflict resolution strategies and an ability to diffuse client frustration
● Excellent communication skills; in-person, over the phone, and via formal emails
● Computer proficiency and an ability to navigate email, google docs, and calendaring platforms
● Ability to lift 50 pounds, walk at least a half mile between downtown Oakland locations
● Familiar with audio/visual equipment (projectors, audio mixers/cables, microphones) preferred
● Ability to work in a variety of environments including but not limited to heights, elevators, darkened corridors, around crowds, loud noise, flashing lights, etc.
● Ordinary business hours, 9:00 am to 5:00 pm on weekdays, Monday to Friday

Additional Considerations
● Relationship with Oakland and the Oakland community
● Background in arts, digital media, or other creative professions
● Language fluencies in addition to English
● Experience with music, theater, or performance environments
● Experience with social enterprises and small startups
● Experience with standard sales softwares and techniques, including Liquidspace, Gather, and Peerspace.
● Interest in potentially pursuing future positions at Oakstop

Oakstop is committed to our community and hires accordingly. We welcome applicants from all backgrounds.

Oakstop is a social enterprise that uses commercial real estate as a platform for economic development and community empowerment by providing workspace, meeting/event space, and creative space for entrepreneurs, artists, and communities of color.

We are experiencing significant and rapid growth and seek an Event Sales Representative to facilitate our various event needs across multiple event venues. Working closely with our Event Sales Manager, Bookings Team, the Event Sales Representative will play an integral role in the success of corporate and cultural events, assist with the preparation and execution of each event/meeting as requested by the client during each assigned shift, while also providing stellar customer service. The Event Sales Representative will field incoming leads, schedule bookings, communicate follow up activities to staff, and execute sales strategies to acquire new customers or clients. The Event Sales Representative will also need to be knowledgeable about Oakstop as a business & be able to promote our available services and spaces to other guests and clients during events.

The ideal candidate has experience working in either client relationship, event planning, event management, or general customer service positions. They will be comfortable meeting a broad range of people and being a proactive team player in a fast-paced, often stressful, environment. A personal relationship with Oakland is appreciated, as our work is deeply rooted in the community.

Responsibilities
● Provide superior customer service to our internal and external customers at all times, including telephone and email correspondence
● Enthusiastically engage guests to answer any questions or concerns they may have
● Regularly check on guests in standard intervals to ensure their full comfort and satisfaction
● Decrease lead response time and improve rates of retention using protocols
● Provide functional, seamless and efficient bookings operations by leveraging email, text and booking/schedule documentation to facilitate clear communication and close attention to all of the details and logistics for each confirmed event and/or meeting
● Increase productivity and production quality of Oakstop events by anticipating client needs
● Create positive experiences that encourage customers to choose Oakstop for their next event

Minimum Qualifications
● High School Diploma or equivalent required
● Must be able to work evenings, weekends, or even weekday business hours as needed
● Able to engage an existing personal or professional network around Oakstop’s offerings
● Must have friendly disposition and be comfortable interacting with customers of all kinds
● Experience with conflict resolution strategies and an ability to diffuse client frustration
● Excellent communication skills; in-person, over the phone, and via formal emails
● Computer proficiency and an ability to navigate email, google docs, and calendaring platforms
● Ability to lift 50 pounds, walk at least a half mile between downtown Oakland locations
● Familiar with audio/visual equipment (projectors, audio mixers/cables, microphones) preferred
● Ability to work in a variety of environments including but not limited to heights, elevators, darkened corridors, around crowds, loud noise, flashing lights, etc.
● Ordinary business hours, 9:00 am to 5:00 pm on weekdays, Monday to Friday

Additional Considerations
● Relationship with Oakland and the Oakland community
● Background in arts, digital media, or other creative professions
● Language fluencies in addition to English
● Experience with music, theater, or performance environments
● Experience with social enterprises and small startups
● Experience with standard sales softwares and techniques, including Liquidspace, Gather, and Peerspace.
● Interest in potentially pursuing future positions at Oakstop

Oakstop is committed to our community and hires accordingly. We welcome applicants from all backgrounds.

Oakstop is a social enterprise that uses commercial real estate as a platform for economic development and community empowerment by providing workspace, meeting/event space, and creative space for entrepreneurs, artists, and communities of color.

We are experiencing significant and rapid growth and seek an Event Manager to facilitate our various event needs across multiple event venues. Working closely with our Director of Event Services, Bookings Team, the Event Manager will play an integral role in the success of corporate and cultural events, assist with the preparation and execution of each event/meeting as requested by the client during each assigned shift while also providing stellar customer service. The Event Manager will be responsible for managing a team of event support staff to carry out a variety of support functions. The Event Manager will also need to be knowledgeable about Oakstop as a business & be able to promote our available services and spaces to other guests and clients during events.

The ideal candidate has experience working in either event planning, event management, or general customer service positions. They will be comfortable meeting a broad range of people and being a proactive team player in a fast-paced, often stressful, environment. A personal relationship with Oakland is appreciated, as our work is deeply rooted in the community.

Responsibilities
● Provide superior customer service to our internal and external customers at all times, including telephone and email correspondence
● Allow guests access to the building via intercoms or direct greeting at the building entrance
● Manage Setup/Reset/Clean-up for each event/meeting per the confirmed Agreements
● Enthusiastically engage guests to answer any questions or concerns they may have
● Conduct walkthrough of event logistics and venue, including finishing touches and day-of planning
● Regularly check on guests in standard intervals to ensure their full comfort and satisfaction
● Quickly and quietly solve any logistical, technical, and/or resource issues that may occur
● Improve internal communication by documenting night/weekend activity for daytime staff
● Conduct meeting for all event staff and manage activities on day-of event
● Increase productivity and production quality of Oakstop events by anticipating client needs
● Ensure Event Agreement Terms and policies and procedures are being followed
● Monitor the building and rental space(s) to uphold Oakstop’s security and safety standards
● Conduct deposit refund assessments, noting condition, damages, overages after each event
● Create positive experiences that encourage customers to choose Oakstop for their next event

Minimum Qualifications
● High School Diploma or equivalent required
● Must be able to work evenings, weekends, or even weekday business hours as needed
● Able to engage an existing personal or professional network around Oakstop’s offerings
● Must have friendly disposition and be comfortable interacting with customers of all kinds
● Experience with conflict resolution strategies and an ability to diffuse client frustration
● Excellent communication skills; in-person, over the phone, and via formal emails
● Computer proficiency and an ability to navigate email, google docs, and calendaring platforms
● Ability to lift 50 pounds, walk at least a half mile between downtown Oakland locations
● Familiar with audio/visual equipment (projectors, audio mixers/cables, microphones) preferred
● Ability to work in a variety of environments including but not limited to heights, elevators, darkened corridors, around crowds, loud noise, flashing lights, etc.
● Flexible Schedule

Additional Considerations
● Relationship with Oakland and the Oakland community
● Background in arts, digital media, or other creative professions
● Language fluencies in addition to English
● Experience with music, theater, or performance environments
● Experience with social enterprises and small startups
● Interest in potentially pursuing future positions at Oakstop

Oakstop is committed to our community and hires accordingly. We welcome applicants from all backgrounds.